Terms & Conditions

These Terms govern your relationship with the operator of the website available at https://thisisvegas-au.com when you access, register for, or use any gambling or related services offered under the brand "This Is Vegas" in connection with This Is Vegas. These Terms are effective from 1 January 2026 and replace any earlier versions of the Terms that applied to your use of the site or services.

Definitions

For the purposes of these Terms, the following definitions apply:

Operator means SSC Entertainment N.V., a public limited liability company (N.V.) incorporated under the laws of Curaçao, operating the This Is Vegas brand under a Curaçao eGaming sublicense 8048/JAZ issued by Antillephone N.V., for the website https://thisisvegas-au.com in relation to This Is Vegas.
Website means the online gambling site and all related pages and content accessible at https://thisisvegas-au.com and any mobile or affiliate versions that link to these Terms in connection with This Is Vegas.
User or Player means any natural person who accesses the Website and/or opens and uses a real-money or demo account.
Account means a unique player account registered in your name on the Website to access gambling services and manage funds.
Services means all real-money and play-for-fun casino games and related services offered on or through the Website, including slots, table games, live casino and promotions.
Bet or Wager means any stake of real-money funds or bonus funds placed by you on the outcome of any game made available through the Services.
Bonus means any bonus balance, free spins, free chips, cash-back, tournament tickets or other promotional value credited to your Account under a promotion or loyalty scheme, subject to specific terms.
Wagering Requirements means the minimum amount you must bet with Bonus funds or related winnings before such funds become withdrawable as cash.
KYC (Know Your Customer) means the identification and verification procedures carried out by the Operator to confirm your identity, age, residence and source of funds where applicable.
Game Rules means the specific rules, paytables and instructions applicable to each game as displayed within the game client or on the Website.
Applicable Law means the laws of Curaçao governing the Operator and any mandatory consumer protection or other laws that may apply to you in your country of residence to the extent they cannot be excluded.
Australia or AU refers to players residing in, or accessing the Website from, the territory of the Commonwealth of Australia, noting that the Operator is an offshore entity not licensed in Australia.

Account Registration

Eligibility and Age Requirements

Minimum age: You may only open an Account and use the Services if you are at least 18 years old and legally permitted to gamble in your jurisdiction. By registering, you confirm that:
- you are 18+; and
- online gambling is not illegal for you under the laws of your place of residence.
Australian context: The Operator is an offshore Curaçao entity and is not licensed or regulated in Australia. Australian players use the Website at their own risk and acknowledge that Australian consumer law protections and the Interactive Gambling Act 2001 regime may not apply to the offshore Services.
One account only: You may hold only one Account with the Operator. Multiple or duplicate accounts may be blocked, and bonuses and winnings may be voided.

Registration Process

Account creation: To create an Account, you must complete the online registration form, providing requested information including (without limitation) your full name, date of birth, country of residence, address, valid email and a chosen password.
Email verification: The Operator may require you to verify your email address by clicking a confirmation link sent to the address you provided. Failure to verify may result in restrictions or closure of your Account.
Accuracy of data: You confirm that all information supplied during registration and throughout your relationship with the Operator is accurate, complete and not misleading. You must promptly update your Account details if they change.
Refusal of registration: The Operator may, in its discretion and without obligation to provide reasons, refuse to open an Account, or may close or suspend an existing Account where required for legal, regulatory, risk or responsible gambling reasons.

KYC and Verification

Identity checks: Before permitting withdrawals, and at any time thereafter, the Operator may request KYC documentation, including but not limited to:
- government-issued photo ID (passport, driver licence or national ID);
- proof of address (utility bill or bank statement, generally not older than 3 months);
- proof of payment method ownership (redacted card copy, e-wallet screenshot, or bank letter);
- source-of-funds or source-of-wealth evidence where considered necessary.
Verification timing: The Operator may suspend deposits, bets or withdrawals until satisfactory KYC completion. If you fail to provide requested documents, your Account may be restricted or closed and applicable Bonus funds voided.
False information: Providing false, altered or fraudulent documents or information constitutes a material breach of these Terms and may result in immediate Account closure, voiding of bets and forfeiture of funds where permitted by law.

Account Security and User Obligations

Confidentiality: You are responsible for maintaining the confidentiality of your login details (username, email and password) and for all activity under your Account.
Unauthorised use: If you suspect that your Account has been compromised, accessed by a third party, or used without your authorisation, you must:
- change your password immediately; and
- notify the Operator without undue delay using the contact details in the "Contact Information" section.
Personal use only: Accounts are personal and may not be transferred, sold or shared. You must not allow any other person, including minors, to use your Account.
Self-exclusion and limits: Where available, you may set deposit or loss limits or request temporary or permanent exclusion. The Operator will use reasonable efforts to implement such measures but cannot guarantee that you will not circumvent them.

Betting & Gameplay Rules

General Betting Rules

Game rules binding: By placing a Bet, you accept the specific Game Rules and paytables displayed within each game, which form part of these Terms.
Minimum and maximum bets: Each game specifies minimum and maximum bet limits. You agree not to place bets outside displayed limits. The Operator may change limits at any time, including on an account-by-account basis.
Bet confirmation: A Bet is considered accepted and valid once it appears in the Operator's systems and the game indicates that the bet has been placed. If a network or technical failure prevents confirmation, the Bet may be considered not placed.
Game result finality: The outcome of a completed game round, as recorded on the Operator's servers and the game logs of the relevant software provider, is final and conclusive, subject only to manifest error or malfunction as provided below.

Cancellation and Modification of Bets

No user cancellation: Once a Bet has been accepted by the system, you may not cancel or modify it.
Operator rights: The Operator may void or cancel Bets, in whole or in part, and may adjust Account balances where:
- a game or system malfunction, including RNG malfunction, occurred;
- a Bet was accepted or a payout calculated at incorrect odds or paytables due to technical or human error;
- fraud, collusion, advantage play, use of bots, scripts or prohibited software is suspected; or
- regulatory or legal reasons require voiding of the Bet.
Refunds on voiding: If a Bet is voided by the Operator (other than due to your breach of these Terms), the stake will generally be returned to your Account balance. Where Bonus funds were used, the Operator may re-credit the Bonus rather than cash.

Conduct in Live Casino and Chats

Respectful behaviour: When interacting in any live casino environment, chat rooms or other community features, you agree not to:
- use abusive, insulting, racist, sexist, defamatory or otherwise offensive language;
- harass, threaten or bully dealers, staff or other players;
- promote illegal activities or share offensive or explicit content.
Prohibition of fraud and collusion: You must not:
- collude with other players or third parties to gain an unfair advantage;
- manipulate Software or exploit bugs, glitches or latency;
- use automated systems, bots, scripts or other non-human methods to play games;
- engage in chargeback, payment reversal or identity theft.
Monitoring and enforcement: The Operator may monitor game activity and chat content and may, at its discretion:
- mute or ban you from chat;
- void Bets and withhold winnings obtained by prohibited conduct; and
- close or suspend your Account and report suspected criminal activity to competent authorities.

Bonus Terms

Bonus Activation

Promotional offers: From time to time, the Operator may offer welcome bonuses, reload bonuses, free spins, loyalty rewards and other promotions to Players registered on thisisvegas-au.com in connection with This Is Vegas.
Eligibility: Eligibility criteria (e.g. new vs existing players, country restrictions, minimum deposit amounts) are described in the specific bonus offer. The Operator may restrict or revoke bonuses for particular accounts or geos, including Australia, at its discretion.
Opt-in and codes: Some bonuses require you to opt in or enter a bonus code. A Bonus is considered activated only when it is credited to your Account balance and appears in your bonus history.

Wagering Requirements and Timeframes

Standard wagering: Unless stated otherwise, Bonuses and any winnings derived from them are subject to wagering requirements before they can be withdrawn as cash. Typical wagering requirements are displayed in the relevant promotion (for example, 30x - 60x bonus amount) and may vary.
Contribution of games: Different games may contribute differently towards wagering. For example:
- most video slots: up to 100% of stake towards wagering;
- table games, live games, video poker and low-risk bets: 0% or a reduced percentage;
- excluded games: 0% and play may be prohibited while a Bonus is active.
Time limits: Bonuses usually carry a validity period (for example 7 - 30 days) within which wagering must be completed. If wagering is not met within the stated timeframe, the remaining Bonus and any associated winnings may be forfeited.
Maximum bet with bonus: While a Bonus is active, there may be a maximum allowed bet per spin/round (for example, an amount equivalent to a specified number of AUD). Placing higher bets may lead to confiscation of the Bonus and related winnings.

Prohibited Games and Actions

Game restrictions: Certain games or game categories may be excluded from Bonus play or may be restricted to protect against bonus abuse. A list of excluded or restricted games is provided in the specific promotion terms or the general bonus rules section of the Website.
Bonus abuse: The following, among others, may be considered bonus abuse:
- deliberate low-risk betting patterns to clear wagering (for example, betting on red and black simultaneously);
- using multiple Accounts or acting in collusion with others to redeem bonuses repeatedly;
- depositing, receiving a Bonus, then placing high bets on high-volatility games solely to increase balance followed by low-risk betting to clear wagering;
- reserving bonus funds to reach later bonus rounds or jackpots in a manner contrary to game rules or promotional intent.
Consequences: In the event of suspected bonus abuse or violation of bonus conditions, the Operator may:
- remove the Bonus and any associated winnings from your Account;
- void affected Bets; and
- close or restrict your Account.

Combining Promotions

No stacking unless allowed: Unless expressly stated, only one active Bonus may be used at a time. Bonuses cannot generally be combined or "stacked".
Order of use: Where you have both real-money and Bonus balances, real-money funds are typically used first. Specific rules are stated in the bonus section of the Website.
Changes to promotions: The Operator may modify, suspend or withdraw any promotion, including for Australian players, at any time, provided that such change does not affect Bonuses already accepted and used in accordance with the then-current terms, except where required for legal or regulatory reasons.

Payments & Withdrawals

Deposit Methods and Conditions

Available methods: The Website may support deposits via:
- credit and debit cards;
- e-wallets and online payment services;
- bank transfers; and
- cryptocurrencies, where offered and legally permissible.
Method availability for AU: Not all payment methods may be available to Australian players. Availability depends on your location, payment provider policies and Operator risk controls.
Ownership of payment method: You may only use payment instruments in your own name. Using third-party cards or accounts is prohibited and may trigger KYC checks, reversal of deposits and possible Account closure.
Deposit limits and fees: The Operator may set minimum and maximum deposit limits per transaction and per time period. The Operator does not normally charge deposit fees, but your bank or payment provider may apply its own charges.

Withdrawals

Withdrawal method: Where possible, withdrawals are processed via the same payment method used for deposits, subject to payment provider rules and anti-money-laundering controls. If not possible, an alternative method may be offered.
Verification prior to payout: The Operator may require KYC verification before approving any withdrawal request, particularly where aggregate withdrawals in a 12-month period exceed thresholds set by the Operator or regulators.
Processing times: The Operator endeavours to review withdrawal requests within a reasonable period (for example within several business days). Actual receipt time depends on payment processors and banks and may extend beyond the Operator's control.
Limits: Daily, weekly or monthly withdrawal limits may apply, especially where large winnings occur. Such limits are communicated in the cashier section or in specific promotional terms.
Currency and conversion: Accounts may operate in one or more supported currencies. If currency conversion is required, it is performed at rates and with fees, if any, determined by the payment provider or the Operator's banking partners.

Refunds, Reversals and Handling of Bets and Bonuses

Refund policy: Once a deposit has been used to place Bets, it is generally not refundable, except where required by law or where a Bet is voided due to technical malfunction or other reasons recognised in these Terms.
Self-exclusion and remaining funds: If you self-exclude or your Account is closed at your request, any remaining real-money balance (excluding Bonus funds) will ordinarily be returned to you, subject to:
- completion of KYC checks; and
- deduction of any chargebacks or unpaid fees.
Chargebacks: You agree not to initiate chargebacks or payment reversals without valid cause. If a chargeback occurs:
- the Operator may suspend or close your Account;
- any winnings obtained from the disputed funds may be cancelled; and
- the Operator may take debt-recovery action where permitted by law.
Bonus-related withdrawals: If you request a withdrawal while a Bonus with unmet wagering requirements is active, the Operator may:
- cancel the Bonus and associated winnings; or
- process the withdrawal only from your real-money funds, forfeiting Bonus funds and linked winnings, according to the applicable bonus rules.

Limitation of Liability

Operator Obligations

Fairness and integrity: The Operator uses recognised software providers and Random Number Generators (RNGs), including Betsoft games certified by Gaming Laboratories International (GLI) in 2023, to provide fair and random game outcomes. Certification applies to the RNG of the relevant provider and not to SSC Entertainment N.V. as a whole.
Service availability: The Operator will make reasonable efforts to keep the Website and Services available and to ensure that game outcomes and Account information are recorded accurately.
Security: Reasonable technical and organisational measures are used to protect your data and funds, subject to the limitations inherent in online systems and telecommunications.

Exclusions of Liability

Technical failures: To the maximum extent permitted by Applicable Law, the Operator is not liable for:
- interruptions, delays or failures in networks, internet access, devices or software beyond its control;
- bugs, errors or defects in third-party software or hardware;
- loss of data, Bets or winnings caused by such technical issues, except where directly and solely caused by the Operator's gross negligence or wilful misconduct.
Indirect and consequential loss: The Operator will not be liable for any indirect, consequential or special loss or damages, including loss of profits, income, business opportunities, data or reputation, arising from use of the Website or Services.
Offshore status for AU: Australian players acknowledge that the Operator is an offshore Curaçao entity not subject to Australian licensing, and that:
- Australian regulatory bodies, including ACMA, may block access to offshore gambling websites; and
- no guarantee is provided that Australian consumer protection mechanisms or dispute schemes will be available.

Maximum Compensation

Cap on liability: Where the Operator is found liable to you under these Terms or Applicable Law, its aggregate maximum liability, whether in contract, tort or otherwise, shall not exceed:
- the lesser of: (i) the amount of the relevant Bet or game round in dispute; or (ii) your net deposits (total deposits minus withdrawals) made to your Account over the preceding six (6) months prior to the event giving rise to liability.
Non-excludable rights: Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded under Applicable Law, including any mandatory statutory rights in your jurisdiction to the extent they apply.

Intellectual Property Rights

Ownership: All content on the Website, including but not limited to text, graphics, logos, icons, images, audio clips, video, software and underlying source code, is owned by the Operator, its affiliates, licensors or software providers and is protected by copyright, trademark and other intellectual property laws.
Licensed software: Casino games are supplied under licence from third-party providers. You obtain no rights in such software other than a limited, revocable, non-exclusive, non-transferable licence to use it solely for accessing the Services through your Account.
Prohibited uses: You must not, without prior written permission from the Operator or the relevant rights holder:
- copy, reproduce, modify, adapt, translate, decompile, reverse engineer, disassemble, distribute or create derivative works from the Website, games or software;
- use any automated tools to access or harvest data from the Website; or
- use trademarks, brand names, including "This Is Vegas", or any associated logos, except as necessary for normal use of the Services.
Third-party links: Where the Website contains links to third-party sites, such content remains the intellectual property of those third parties. The Operator is not responsible for, and does not endorse, third-party content.

Privacy & Data Protection

Privacy policy: The collection, use, storage and sharing of your personal data are governed by the Operator's Privacy Policy as published on the Website and updated from time to time.
Consent to processing: By registering an Account or using the Services, you acknowledge that your personal data will be processed in accordance with the Privacy Policy, including for purposes of:
- Account administration and provision of Services;
- KYC, fraud prevention and anti-money-laundering controls;
- responsible gambling measures and regulatory reporting; and
- marketing communications where you have opted in or where otherwise permitted.
Data transfers: As an offshore operator based in Curaçao, the Operator may transfer your data to jurisdictions that may have different data protection standards. Appropriate safeguards are used where required by Applicable Law.

Changes to Terms

Right to amend: The Operator may modify these Terms at any time to reflect changes in legal requirements, regulatory expectations, business practices or the Services offered, including for players in Australia.
Notification: Material changes will generally be communicated through:
- a notice or banner on the Website; and/or
- email sent to the address registered to your Account.
Effective date of changes: Updated Terms will specify their effective date (not earlier than the date of publication, unless required by law). Continued use of the Website or Services after the effective date constitutes your acceptance of the updated Terms.
Disagreement with changes: If you do not agree to the updated Terms, you must stop using the Services, close your Account and request withdrawal of any remaining real-money balance, subject to KYC and other applicable conditions.

Termination & Suspension

Termination by You

Account closure: You may request closure of your Account at any time by contacting customer support or using any self-service closure options provided on the Website.
Remaining funds: Upon closure, any remaining real-money balance (excluding active Bonuses and associated winnings) will generally be paid out to you, subject to:
- completion of KYC checks; and
- deduction of any outstanding chargebacks or fees.

Suspension or Termination by the Operator

Grounds for suspension or closure: The Operator may suspend or terminate your Account, restrict your access to the Services, or withhold funds where it reasonably believes that:
- you have breached these Terms or any Game Rules or bonus conditions;
- you have provided false or misleading information or used fraudulent documents;
- you are under 18 or otherwise not legally permitted to gamble;
- you have engaged in fraud, collusion, money laundering, terrorist financing, chargeback abuse or any other unlawful or improper activity;
- your use of the Services may damage the Operator's reputation or pose regulatory or legal risk; or
- required by law, regulation, or order of a competent authority in Curaçao or elsewhere.
Effects of termination: On termination:
- access to your Account and the Services will cease;
- any active Bonuses and related winnings may be cancelled; and
- the Operator will pay out any remaining real-money balance not subject to dispute or legal restrictions, after legitimate deductions.
Notification: Where legally permitted and practically feasible, the Operator will notify you of the reason for suspension or termination using your registered email address. However, it may be prohibited from providing specific details in some cases (for example, regulatory investigations).

Governing Law & Jurisdiction

Governing law: These Terms and your relationship with the Operator in relation to the Website and Services are governed by the laws of Curaçao, excluding any conflict-of-laws rules that would result in the application of any other law, except to the extent that mandatory consumer protection laws or public policy rules in your country of residence apply and cannot be excluded.
Offshore status for Australian players: For players in Australia, you acknowledge that:
- the Operator is regulated under Curaçao law and is not licensed by Australian regulators; and
- the Interactive Gambling Act 2001 (Cth) and related Australian enforcement measures may restrict access to offshore gambling services, including potential ACMA blocking of certain domains from time to time.
Dispute resolution: If you have a dispute with the Operator:
- you should first contact customer support and provide full details of your claim;
- the Operator will investigate and respond within a reasonable period; and
- if the dispute is not resolved, you may pursue the matter through the competent courts of Curaçao, unless another mandatory forum is prescribed by Applicable Law.
Jurisdiction: Subject to any mandatory legal rights you may have, any legal proceedings arising out of or relating to these Terms, your Account or the Services shall be brought before the competent courts of Curaçao, which shall have exclusive jurisdiction.

Contact Information

The following contact details apply to your use of the Website and Services in connection with This Is Vegas for the domain thisisvegas-au.com:

Website: https://thisisvegas-au.com
Customer Support Email: not specified (please refer to the "Contact Us" or support section on the Website for the current support email address).
Customer Support Phone: not specified.
Mailing / Legal Address of Operator: SSC Entertainment N.V., registered in Curaçao (specific registered and mailing addresses not specified; refer to the legal or "About Us" section on the Website for any updated corporate address information).

If any contact information is updated, the latest details will be published on the Website and will supersede any conflicting information in this document.